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Warranty Info

SUNCO TANNING BED WARRANTY INFORMATION

Click below for help with your tanning bed issue covered by warranty. Your request will be processed fastest by submitting the requested service online.

Tanning Bed Beds

PLATINUM MEDAL WARRANTY & SUN CLUB

  • $100 off your 1st Lamp order
  • Buy Lotions at salon cost (50% off)
  • 6 years or 72 months on all electrical parts
  • 1 year acrilics (prorated)
  • 1 year on starters
  • 1 year on gas springs and balast
  • 30 days on Lamps
  • 30 days on Labor
Tanning Bed Beds

Gold Medal Warranty

Following are the key features of the 48 Month Gold Medal® warranty. For more specific information and terms, please see your warranty certificate provided with your equipment or ask your Tanning Consultant.

  • 48 months on parts
  • 1 year acrylics (prorated)
  • 1 year on electronic starters
  • 1 year on gas springs and balasts
  • 30 days on lamps
  • 90 days on labor and transportation

Gold Medal Warranty included with: SunDome® tanning bed series.

Only Sunco authorized parts to be used. Use of non-authorized parts may void your warranty. Note on labor: Sunco contracts outside service agents to perform most repair work. Sunco is not responsible for any damages made to the tanning bed or your premises caused by the servicer while performing repairs.

Please direct any such concerns directly to the servicer.

Tanning Bed Beds

Silver Medal Warranty

Following are the key features of the 24 Month Silver Medal warranty. For more specific information and terms, please see your warranty information in your user manual provided with your equipment or ask your Tanning Consultant.

  • 24 months on parts
  • 1 year on gas springs and balasts
  • 6 months acrylics (prorated)
  • 90 days on starters
  • 30 days on lamps
  • 60 days on labor and transportation

Silver Medal Warranty is included with the SUNVISION®, and SUNVISION® Elite Series of tanning beds.

Only Sunco authorized parts to be used. Use of non-authorized parts may void your warranty. Note on labor: Sunco contracts outside servicers to perform most repair work. Sunco is not responsible for any damages made to the tanning bed or your premises caused by the servicer while performing repairs. Please direct any such concerns directly to the servicer.

Tanning Bed Warranty

Tanning Bed Beds

Bronze Medal Warranty

Following are the key features of the 18 Month Bronze Medal® warranty. For more specific information and terms, please see your warranty certificate provided with your equipment or ask your Tanning Consultant.

  • 18 months on parts
  • 1 year on gas springs
  • 6 months on ballasts
  • 90 days on acrylics, lamps and starters
  • 30 days on labor

Only ETS authorized parts to be used. Use of non-authorized parts may void your warranty Note on labor: Sunco contracts outside service agents to perform most repair work. Sunco is not responsible for any damages made to the tanning bed or your premises caused by the servicer while performing repairs.

Please direct any such concerns directly to the servicer.

You can feel assured knowing Sunco provides:

  • Wolff® system tanning lamps
  • Stringent life and quality testing of equipment
  • A long standing history
  • Special protective materials designed to keep your tanning bed looking new
  • A wide selection of equipment in a variety of price ranges
  • A large, reputable manufacturer with many years in business
  • Knowledge about the industry and trends in equipment use
  • Convenient hours of operation
  • Flexible financing programs
  • Easy to contact through phone, fax, email, and toll-free numbers
  • A large, competent staff to assist you in your choices
  • One-stop shopping to meet all of your needs
  • Equipment that is manufactured by the supplier
  • Quick access to replacement parts
  • Trouble-shooting and technical support
  • On-line access to equipment specification information
  • Helpful, reliable customer service and an experienced Executive Team
  • Equipment delivery and set-up
  • Affiliated with an industry association

Sunco Full Warranty Details

Your Sunco Distributor , through a manufacturer's warranty, warrants your tanning unit to be free of structural defects in material and workmanship, under normal use, for its lifetime. Your ETS Distributor will, at its discretion, repair any structural defect which materially affects the performance of the tanning unit, or replace the tanning unit.

For eighteen (18) following the shipping date of your tanning unit, your Sunco Distributor will provide replacements for parts that prove to be defective in material or workmanship. Fluorescent lamps are warranted against manufacturer's defects and Lamp starters will be warranted for ninety (90) days. Acrylics will be warranted against manufacturer's defects for a period of 1 year (prorated).

Labor costs associated with repair or replacement work covered by this warranty will be reimbursed for repair or replacement work required to be performed for a period of six (6) months, in the Bronze Medal Warranty, following the shipping date of your tanning unit. Normal wear and tear, damage from misuse or abuse, damage incurred in transit or damages resulting from unauthorized repairs or modifications are not covered by this warranty. Warranty coverage does not include cosmetic abnormalities such as scratches, nicks, dents, or other cosmetic changes that do not materially interfere with the function of the tanning unit.

this standard 18 month warranty is expressly made in lieu of any other warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose, which are hereby disclaimed. No one has the authority to change or modify this Standard 18 Month Warranty in any respect. To obtain service under this Standard 18 Month Warranty, contact your authorized Sunco Distributor. Proof of purchase, including Sunco serial number, is required.

in no event shall your distributor or the manufacturer be liable at law or in equity for any loss, liability, damage or expense in an amount in excess of the purchase price received, or for loss of use or profits, loss of time, inconvenience, rental or substitute products, loss of business, loss of income, or any other incidental, indirect, special or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, and the above limitation or exclusion will not apply to residents of some states. This Standard 18 Month Warranty gives you specific, legal rights and you may have other rights which may vary from state to state.

*All warranty service must be performed by an authorized service person.

All labor charges must be authorized by your Sunco Distributor prior to the start of repairs and must not exceed the established rates and time allotment policies established by your Sunco Distributor. If your tanning unit must be returned for service, all freight charges shall be at your expense. Contact your Sunco Distributor for the authorized Service Center nearest you. This warranty is serial number specific and only applies to tanning units purchased through an authorized Sunco Distributor.

This warranty is extended to the individual or legal entity whose name appears on the original sales document and may not be transferred to any other individual or legal entity. This warranty is void if the tanning unit is modified in any manner from its original design.

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