File Warranty Claim

*Please note - here are two very common problems you might try correcting which may help us with your warranty claim:

Bulb is not lighting: Switch the bulb with one that is lighting to verify whether the problem is the bulb or the connector.

Bed does not come on:  Check the voltage from your receptacle to ensure proper power is reaching the tanning system.  The specific voltage and power requirements are listed near the bottom in the descriptions of each tanning bed page on our website.


In order to process your claim, we will need the two serial numbers for the bed.  You will find one on the canopy (top) of the bed and one on the bench (bottom).  Both are stickers affixed to the bed

We will also need the number of hours on the bed.  For systems with a digital timer, hold down the stop button for the hour reading.  If you have a SunQuest system, please estimate the hours to the best of your ability.

Once your claim has been submitted, we will contact you within 72 business hours concerning service for your system.

Please fill in the requested information below:
If you are not sure of the information, fill in as much as you can.

If you prefer, you may click here to download a PDF of this form to print out and fax to us at: 423-357-9837.  If you do not already have it, you will need Adobe Acrobat Reader to do this.  Click here to download it free.


Important - Please describe your problem as best you can:

Name:

Salon Name:

Street Address:

Apartment Number:

City, State and Zip:

Email:

Home Phone:

Salon Phone:

Alternate Phone:

Bed Type and Year:

Canopy Serial Number:

Bench Serial Number:

Purchase Date:

Date Shipped:

Digital Voltage Reading:

Breaker Size:

Hours On Bed:

Is Bed On A Dedicated Line? (yes/no):


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Tanning Beds, Equipment and Supplies
Sunco Tanning Beds
876 Holliston Mills Road, Church Hill, TN 37642
866-278-1292 Fax: 423-357-9837
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